Workplace service
Conflict Resolution
Structured, impartial facilitation for people seeking a workable way through strained workplace relationships.
Overview
When participants are willing and the circumstances are suitable, a facilitated process can help them explain concerns, understand different perspectives and clarify expectations. It is not a substitute for fact-finding where serious disputed allegations require investigation.
When this service may be appropriate
- Working relationships or communication have broken down
- Participants are willing to explore a constructive conversation
- The concern is suitable for a facilitated rather than investigative process
Purpose
What this process supports
- A structured space to discuss concerns
- Greater clarity about expectations and boundaries
- Practical commitments developed by the participants
Process
A clear, proportionate path
- 01
Prepare
Meet separately to assess concerns, suitability and readiness.
- 02
Facilitate
Agree on boundaries and support a respectful conversation.
- 03
Follow through
Record agreed commitments and discuss follow-up.
Discuss the concern and the process it may require.
Discuss your organization’s situation and the options that may be appropriate.